Contact us

Community enquiries and complaints

• Email errfeedback@deeca.vic.gov.au or use the contact us form below.
• Call 136 186 from anywhere in Australia, Monday to Friday, 8 am to 6 pm.

Find more about our complaint handling process.

If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service at 133 677 or visit the National Relay Service.

If you need assistance, please contact Translating and Interpreting Service (TIS) for help with translating and interpreting. Contact TIS National on 131 450 (within Australia) or visit tisnational.gov.au

Licence enquiries

Visit our Have your say page to view current licence and authority applications and the process for providing feedback.

We also have two mapping tools to help you locate resource licences across Victoria.

Geoscience enquiries

Enquiries about geoscience, geology and related information and systems can be sent to the Geological Survey of Victoria by emailing gsv_info@deeca.vic.gov.au.

Geoscience reports can be accessed through the Geological Survey of Victoria’s Search Assistant.

Industry enquiries

Contact details for those with licences, authorities and rights:

• For licensing enquiries, contact licensing.err@deeca.vic.gov.au.
• For all workplan enquiries, contact workplan.approvals@deeca.vic.gov.au.
• For petroleum licensing enquiries, contact petroleum.licensing@deeca.vic.gov.au.

Industry notification of reportable events and incidents

• Notify the Compliance Officer on 1300 240 308 (24 hour).
• Submit written notifications to errchiefInspector@deeca.vic.gov.au.

Find out more about reportable events and incidents.

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