Contact us

General enquiries

For general information that you cannot find on this website, please contact us using the details below.

• Phone: 136 186 (between 8am and 6pm Monday to Friday)
• Email: customer.service@deeca.vic.gov.au

You can also get in touch with us using the feedback form at the bottom of this page.

Contact details for those with licences, authorities and rights

You can contact Earth Resources Regulator in the following ways.

• Phone: 1300 366 356 (between 9am and 4.30pm Monday to Friday)
• Feedback email: errfeedback@deeca.vic.gov.au
• Licensing email: licensing.err@deeca.vic.gov.au
• Petroleum email: petroleum.licensing@deeca.vic.gov.au
• Assessments email: workplan.approvals@deeca.vic.gov.au

Incident reporting

• Compliance Duty Officer – 0419 597 010 (24 hour)
• Department State Duty Officer – 0428 863 564

Find out more about reportable events.

Geological maps and data

GeoVic is a mapping tool where you can perform searches and access data.

Tenement applications

All Victorian mining and quarry tenements are administered and regulated using the Resource Rights Allocation and Management (RRAM) Business Portal.

Complaints

Please visit our complaints page for specific processes around complaints handling.

Have your say on licence applications

Please visit our licence application page to provide feedback on specific licence applications in your area.

Feedback form

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